To both educate and inspire you on your modern marketing journey, we have carefully compiled a series of Marketing Transformation webinars.
Each webinar in the series provides unique insights on creating an integrated, engaging Customer Experience. Basically, if you are looking to boost conversion, and build strong customer relationships, then these industry experts can help you.
We’ll discuss how to get the most out of your CX approach by:
Optimizing your Marketing, Sales & Service
Offering the right Content, with the right Context, throughout the Customer Journey
Learning from B2B and B2C industry best practices
CX at its best, with ‘First Time Right’ answers!
Tuesday May 8th, 3pm CET
Creating loyal customers means building trust, to accomplish this you must start by answering their questions ‘First Time Right’. Discover what this means, and how to utilize these customer questions as opportunities for the future.
Content is King, Context is Queen!
Tuesday May 22nd, 3pm CET
When it comes to the customer experience it’s about adding more value to every conversation. But, how do you ensure you have the right content available for every step of your customers journey? Furthermore, why is this important for each persona, and across multiple channels?
B2B Industry best practices on CX
Tuesday June 5th, 3pm CET
What does great Customer Experience look like in the B2B space? Join us as we showcase inspiring stories from various industries across the globe.
B2C Industry best practices on CX
Tuesday June 19th, 3pm CET
What does great Customer Experience look like in the B2C space? Join us as we showcase inspiring stories from various industries across the globe
Product manager marketing division, ALD Automotive
Dates: Every other Tuesday in April, May and June
Time: 3:00 pm – 3:45 pm CET
Location: Go To Webinar